Reservations cancelled with less than 7 days notice prior to arrival time will forfeit 50% of the deposit*.
Reservations cancelled more than 7 days notice prior to arrival time will receive a credit letter or refund less the $30 processing charge.
*Deposit is first 2 nights tariff for accommodation and sites.
Please note full payment prior to arrival is preferred. Bookings cancelled mid stay are non refundable. This policy also applies to group bookings.
Christmas School Holidays Cancellation Policy
Reservations cancelled from 1st December will forfeit the full deposit**
Reservations cancelled prior to December will forfeit 50% of the deposit**
** Deposit is 20% of full tariff OR 1st nights tariff (which ever is greater) for villa and cabin accommodation
** Deposit is $150 for powered and unpowered sites.
Bookings cancelled mid stay are non-refundable.